Inglés comercial

A menudo el licenciado encuentra difícil su inserción y adaptación al mercado laboral, por no haber desarrollado en sus estudios destrezas lingüísticas, comunicativas, específicas, que le permitan comunicarse a nivel hablado y escrito de forma eficaz y apropiada en la licenciatura. Con frecuencia maneja solo registros literarios y lo que se denomina Inglés General, pero no domina ni está familiarizado con destrezas de comunicación concretas que exige un contexto profesional.

El curso está dirigido a aquellos licenciados que quieran desarrollar las destrezas específicas que exige el mundo profesional. Será impartido por profesionales especialistas en esta materia,en su mayoría profesores titulares de Filología Inglesa de la Universitat de València dedicados tanto a la investigación como a la docencia de estas destrezas en lengua inglesa.

Este curso viene avalado por casi 20 años de impartición y de plena satisfacción de los alumnos.

Temario general:

I. SPEAKING AND CONVERSATIONAL SKILLS AT THE WORKPLACE

1. At the workplace: social chit-chat, ritualistic conversational behaviour, office talk, socialising behaviour
2. Developing telephoning skills at the workplace; contacting, retrieving information, making arrangements
3. Expressing bonds: conversational management of degrees of proximity and distance
4. Sounding professional: managing degrees of formality
5. Appropriate register choices
6. Using the right wording: is this what you meant to say?
7. Professional jargon in conversational encounters
8. Expressing attitudes, positions and opinions; being persuasive
9. The language of meetings: co-operative speech
10. The language of meetings: dyadic negotiation (between two members); negotiation in a setting of several participants
11. Managing politeness: showing alignment, making the point, disagreeing, tentative talk
12. Preparing and giving a presentation
13. Problem-solving in group interaction
14. Interviewing: how interviews should not resemble ‘spoken questionnaires’

II. WRITING SKILLS AT THE WORKPLACE

15. Inter-personal, interdepartmental communication: e.mail, notices, notes, memoranda, leaving effective messages
16. Business related texts: types of reports
17. Commercial correspondence: related documents
18. Understanding classified adverts: job adverts
19. Responding to job adverts: writing a curriculum vitae and a letter of application
20. Letters of enquiry – replies to letters of enquiry
21. Placing an order: writing an accurate letter
22. Reply to the letter of order: complying with deadlines

Letters of complaint: how to express degrees of complaint/ complaining vs. taking action
Letters of adjustment: re-establish a commercial link
Commercial correspondence: inco-terms, specialised vocabulary related to commercial transactions.
Transferring notes into texts and texts into notes